support@daylidrops.com
We aim to provide fast and reliable delivery for all orders. This Shipping Policy outlines how we handle order processing, delivery times, and related matters.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Times
Delivery times may vary depending on the destination:
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Standard UK Delivery: 3–7 business days
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Express UK Delivery: 1–3 business days
Please note that these times are estimates and may be affected by external factors such as postal delays or public holidays.
3. Shipping Costs
Shipping costs are calculated at checkout based on your chosen delivery method and destination. Occasionally, promotions may offer free shipping for specific orders.
4. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email to monitor your shipment.
5. Delivery Issues
If your order does not arrive within the estimated time or is damaged during transit, please contact our customer support immediately. We will investigate the issue and work to resolve it promptly.
6. International Shipping
Currently, we only ship within the United Kingdom. International shipping options may be added in the future.
7. Contact
For any questions regarding shipping, delivery times, or costs, please reach out to our support team via the contact information available on our website.